01
Call and Triage
You call, we ask three questions: is the water still coming in, is there sewage in it, and is the power safe. That tells us whether to bring a water pump, a sewage-rated crew, or both. We give you a straight arrival window and tell you to kill the breaker to the basement if you can reach it safely.
02
Inspect and Map
On arrival we walk the space with a thermal imaging camera and a borescope camera to find the source and the wet boundary. A moisture meter reading goes on the wall every 4 feet. This takes 20 to 30 minutes and it is what keeps us from missing a wet wall cavity behind finished paneling.
03
Extract the Water
We run a truck-mounted water extractor for the bulk of the water and switch to a portable extraction unit or wet/dry vacuum for stairwells and closets. Standing water is gone first, then we pull water out of carpet, pad and the concrete pores with weighted extraction passes.
04
Dry and Monitor
Air movers go along the walls, a desiccant dehumidifier handles the humid Florida air, and wall cavity drying vents push air behind finished walls. We check moisture readings every morning and adjust until the slab reads dry against an unaffected control area. Three to five days is typical.
05
Sanitize and Document
Once dry, we apply antimicrobial solution and deodorizer, wipe down hard surfaces, and pull any absorbent pads and plastic sheeting. You get a moisture log, photo set and drying report the same day, ready to hand to your adjuster or your landlord.